Privacy Policy for iomvikingfestival.com
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation paths, timing and duration of visits, click patterns, and interaction methods. This information is collected through server logs, cookies, and analytics tools and may include search queries, download activities, and feature utilization patterns. The source of this data is our analytics tracking system and server monitoring tools. We process this information for several important purposes, including website optimization, user experience improvement, security monitoring, and performance analysis, which enables us to enhance site functionality, improve navigation, and provide better service delivery. The legal basis for this processing is our legitimate interests in monitoring and improving our website services.
We may process account data (“account data”), which comprehensively includes email address, username, password hash, account preferences, notification settings, and login history. This information is collected through registration forms, account updates, and automatic system logging and may include communication preferences, security settings, and account status indicators. The source of this data is the user’s direct input during account creation and management. We process this information for account administration, security maintenance, service provision, and communication purposes, which enables us to provide secure access, personalized services, and account management capabilities. The legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes name, contact information, preferences, biographical information, and profile pictures. This information is collected through profile creation forms, preference settings, and direct user input and may include professional information, interests, and social media handles. The source of this data is your direct input and profile management actions. We process this information for personalization, community features, event participation, and service customization, which enables us to provide tailored experiences, facilitate user interactions, and enhance service delivery. The legal basis for this processing is our legitimate interests in operating and improving our services.
Your Rights:
Right to Access: You have the right to request and receive confirmation about whether your personal data is being processed and to access that personal data. This includes the ability to receive copies of your data, know the purposes of processing, and understand the categories of data being processed. To exercise this right, you can submit a formal request through our designated data protection contact channels, providing necessary identification details. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.
Right to Rectification: You have the right to have inaccurate personal data corrected and incomplete data completed. This includes the ability to update contact information, correct profile details, and modify account preferences. To exercise this right, you can access your account settings directly or submit a formal correction request through our support channels. We will process valid requests within 15 days and may require account verification, supporting documentation, and specific correction details to process your request.
Right to Erasure: You have the right to request the deletion of your personal data when certain conditions apply. This includes the ability to remove account information, delete profile content, and withdraw processing consent. To exercise this right, you can submit an erasure request through our dedicated privacy portal or contact our data protection officer. We will respond within 30 days and may require password confirmation, identity verification, and specific deletion instructions to process your request.
Right to Restrict Processing: You have the right to limit how we use your personal data when certain conditions are met. This includes the ability to temporarily pause data processing, limit data usage, and specify processing restrictions. To exercise this right, you can submit a restriction request through our privacy settings or contact our support team. We will respond within 14 days and may require account authentication, restriction specifications, and verification of qualifying circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller. This includes the ability to download your data, transfer information between services, and receive data copies. To exercise this right, you can use our data export tools or submit a portability request through our privacy center. We will respond within 30 days and may require identity verification, format specifications, and transfer details to process your request.Data Processing and Security Measures
We process Service Data which includes user account details, profile information, and service preferences. This processing involves automated collection and analysis, enabling us to provide customized festival experiences and event management. For example, in the context of the Viking Festival, this includes ticket bookings, event schedules, and participant registrations. The legal basis for this processing is legitimate business interests and contractual necessity, specifically to fulfill our obligations for event organization and participant management.
We process Technical Data which includes device information, IP addresses, browser types, and system configurations. This processing involves automated logging and analysis, enabling us to optimize website performance and user experience. The legal basis for this processing is legitimate interests, specifically to maintain website security and improve service delivery.
We process Communication Data which includes email correspondence, support tickets, and event inquiries. This processing involves storage and management of communications, enabling us to provide effective customer service and event information. The legal basis for this processing is legitimate interests and consent, specifically to maintain clear communication channels with festival participants and visitors.
We process Transaction Data which includes payment details, purchase history, and booking information. This processing involves secure payment processing and record-keeping, enabling us to manage festival ticket sales and merchandise purchases. The legal basis for this processing is contractual necessity and legal obligations, specifically to complete transactions and maintain required financial records.
We process Preference Data which includes marketing preferences, event interests, and notification settings. This processing involves preference management and personalization, enabling us to provide relevant content and updates. The legal basis for this processing is consent and legitimate interests, specifically to deliver personalized event experiences and communications.
Security Measures
Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by EU GDPR standards, UK GDPR requirements, and local data protection laws, ensuring compliance with international regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: 7 years after account closure to comply with legal requirements and handle potential disputes
Usage Data: 2 years to analyze long-term usage patterns and improve services
Transaction Records: 7 years to comply with financial regulations and tax requirements
Communication History: 3 years to maintain service continuity and handle ongoing inquiries
Technical Logs: 1 year for security monitoring and system optimization
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for iomvikingfestival.com
Essential cookies serve fundamental functions for our website’s core operations. These cookies process authentication data, security tokens, and session information to enable basic site functionality. In the context of our Viking festival website, these cookies maintain secure ticket purchasing sessions, manage event registrations, and ensure smooth navigation through our historical content sections.
Functional cookies enhance your festival experience by remembering your preferences and choices. They enable customized viewing of event schedules, language settings for international visitors, and remembrance of preferred viewing options for our historical exhibitions and performances. These cookies specifically help tailor content to match your interests in Viking culture and festival activities.
Analytics cookies help us understand how visitors interact with our festival content. They collect information about which Viking demonstrations are most popular, how users navigate through our event schedules, and which historical information pages receive the most attention. This data helps us improve future festival planning and website content organization.
Performance cookies assess and optimize our website’s technical operation. They monitor loading times for event booking pages, track system stability during peak ticket sales, and ensure smooth delivery of multimedia content featuring Viking reenactments and historical information.
Cookie Management
You can manage your cookie preferences through your browser settings or our website’s cookie consent tool. We provide clear options to adjust your privacy preferences while ensuring essential site functions remain accessible.
GDPR Compliance
For our European visitors, we maintain strict data protection standards including explicit consent mechanisms for data collection, limited data retention periods, and transparent processing practices. We ensure all festival-related data collection adheres to EU privacy requirements.
CCPA Compliance
California residents have specific rights regarding their personal information, including the right to know what data we collect during festival interactions, the ability to request deletion of their information, and the option to opt-out of data sharing.
COPPA Compliance
For younger festival enthusiasts under 13, we implement strict protection measures including parental consent requirements for any data collection, limited information gathering, and special access controls for parent/guardian oversight.
Updates and Changes
We regularly review and update our privacy practices to maintain compliance and protect our festival attendees’ information. All significant changes are communicated to users, with consent renewal requests when necessary.
Contact Information
For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for iomvikingfestival.com and covers all associated services within the cultural events and historical festivals industry.